Frequently Asked Questions
Everything you need to know about our natural beauty essentials.
Are Aromatica products tested on animals?
No, we are proudly 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do your products contain synthetic fragrances?
Never. All Aromatica scents are derived from 100% pure essential oils and botanical extracts to ensure a clean and non-toxic experience for your skin.
Can I track my shipment?
Yes, once your order is processed and shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.